FAQ

Q: What type of printing do you use?

A: At WILDSTUFF all of our apparel is printed using Direct to Garment Printing (DTG). For more info see our Blog titled "Direct to Garment Printing".

Q: Do you ship internationally?

A: Yes! all of our products are available to be shipped all over the world.

Do you ship to my country?

Yes, we ship to almost every country in the world.

* You are responsible for any import duties or taxes that may be imposed by your country’s customs department.

Q: I don't see my size, what do I do?

A: If you are interested in any product where your size is not listed, please email us. We will have the correct size manufactured and sent to you promptly.

Q: There is a problem with my order, how do I get a refund/exchange?

A: Please report any issues with a product or order to wildstuffapparel@gmail.com. Include a description of what the issue is and any relevant photos, we will work with our manufacturer to correct the issue as soon as possible.

Q: Do you offer custom orders?

A: Yes, if there is a particular reptile, fish or amphibian that you or your group are interested in we will do our best to accommodate. With a reasonable amount of interest or order, we will work with our artist to create a custom design for you. *Refunds will not be offered for custom orders, once a design has been approved by the customer all sales are final*

Q: How long until I receive my order?

A: It takes approximately 5-7 business days for orders to be fulfilled, packaged and shipped. Approximate shipping time is:

Q: The colour of my item isn't exactly as shown on my monitor.

A: Colour's may vary slightly due to each customers monitor calibration.

Q: What currency do you use?

A: All orders are in USD.

USA Orders

  • 3-5 Business days Via USPS
  • 3-8 Business days Via FedEx Smartpost
  • 1-3 Business days Via FedEx Expedited 

Canada Orders

  • 5-10 Business days Via Standard Shipping
  • 1-5 Business days via FedEx Expedited

International Orders

  • 10-20 Business days Via Standard Shipping
  • 1-5 Business days Via FedEx Expedited

 

Don't see your question? Please email us at wildstuffapparel@gmail.com

*PLEASE NOTE*

WILDSTUFF Apparel uses several manufacturers and warehouses in order to provide you with the best products possible. Apparel and Decals are produced and shipped from different facilities, therefore they are not shipped together and separate shipping rates will apply.

 

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